Rachel Chang

Rachel Chang brings more than 12 years of leadership experience in outpatient clinical operations and administrative management within the mental health field, along with prior experience in practice management for physician medical practices. Her career reflects a deep understanding of the operational infrastructure required to support high-quality, sustainable clinical care across multidisciplinary settings.

Ms. Chang earned her Bachelor of Science in Psychology from the University of Phoenix while also working internationally in Taiwan as an educator—an experience that broadened her global perspective and strengthened her adaptability across complex systems and cultures. She is highly skilled in developing, implementing, and overseeing operational frameworks that promote efficient workflows and support consistently strong, client-centered care.

Rachel’s operational acumen is foundational to Chiron’s ability to effectively serve both clients and providers. She brings extensive expertise in practice operations and management, provider onboarding and professional support, health plan and payer relations, billing and revenue cycle oversight, and business development. Her work ensures alignment between clinical excellence and organizational sustainability.

In her leadership role, Rachel plays a key part in strengthening Chiron’s collaborative model of care by designing seamless processes and implementing operational services that enhance team effectiveness and elevate the client experience. Her approach emphasizes clarity, reliability, and thoughtful coordination across clinical and administrative teams.

Rachel’s work is guided by a clear commitment to ensuring that operations function seamlessly behind the scenes—so providers are free to focus on what matters most: delivering exceptional care to the clients and families served by Chiron Psychological.